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Managing users ​

Company administrators manage the people in their company from Admin > Users.

Add a user ​

  1. Select Add User.
  2. Enter first name, last name, email and the company role (Admin, Manager, Engineer or Viewer), then Create User.
  3. The new user has no password. They are sent the password-reset email and set their own.

If the email is already registered you see the reason in the dialog and as a notification, and nothing is created.

Edit a user ​

Open the row menu and choose Edit. You can change the name, department, job title, phone, company role and status. The Role column in the list shows the role the person holds in your company (not their system-wide role) and updates as soon as you save.

The company must always keep at least one admin. Demoting the last admin is refused with that reason.

Delete users ​

  • One user: row menu > Delete, then confirm. The account and the company membership are deactivated and their sessions end.
  • Several users: tick the rows, choose Delete in the toolbar and confirm once. Each user is deleted separately and a summary notification reports how many were deleted and why any were refused. Refused users stay selected.

You cannot delete yourself or the company's last admin; the notification shows the reason.