The clauses, still to be completed by the site owner
1. Who these terms are with — OWNER TO SUPPLYThe legal entity providing the service — registered name, registered address and company number — and the entity the customer contracts with if they differ by region.
2. Acceptance and eligibility — OWNER TO SUPPLYHow these terms are accepted (in this product, by ticking the box on the registration and invitation forms), who may accept on a company’s behalf, and any minimum age or business-use restriction.
3. The service, and the licence to use it — OWNER TO SUPPLYWhat is being provided, the scope of the licence granted to the customer, and what the customer may not do with it — resale, reverse engineering, competitive benchmarking, and so on.
4. Accounts, security and acceptable use — OWNER TO SUPPLYResponsibility for credentials and for the actions of a company’s users, and the conduct that will get an account suspended.
5. Customer data and intellectual property — OWNER TO SUPPLYWho owns the drawings, models and documents a customer creates; who owns the software and the supplied symbol libraries; and what licence each side grants the other so the service can run.
6. Confidentiality — OWNER TO SUPPLYWhat each side must keep confidential, the permitted disclosures, and how long the obligation lasts.
7. Fees, billing and payment terms — OWNER TO SUPPLYThere is no published price list at the moment: every plan — Starter, Professional and Enterprise — is quoted, and the fees that apply to a customer are the ones in that customer’s own order. Yearly billing is charged at 10 months rather than 12, on every plan. Renewal and price-change notice, taxes, late payment, refunds, and what happens at a plan limit (the product refuses the write and names the limit — it never bills an overage) are still the owner’s to set as clause text.
8. Availability, support and service levels — OWNER TO SUPPLYAny uptime commitment, planned-maintenance windows, support channels and response times — or an explicit statement that the service is provided without a service-level commitment.
9. Warranties and disclaimers — OWNER TO SUPPLYWhat is warranted, what is expressly disclaimed, and — for an engineering design tool in particular — the statement of professional responsibility: who is accountable for checking and approving the drawings and calculations the tool helps produce.
10. Limitation of liability — OWNER TO SUPPLYThe liability cap, the excluded categories of loss, and the liabilities that cannot lawfully be excluded in the governing jurisdiction.
11. Indemnity — OWNER TO SUPPLYWhich side indemnifies the other, for what, and the process for handling a claim.
12. Term, suspension and termination — OWNER TO SUPPLYHow long the agreement runs, how either side ends it, what triggers suspension, and what happens to the customer’s data on termination — export window and deletion timetable.
13. Changes to the service and to these terms — OWNER TO SUPPLYHow changes are made and notified, how much notice is given, and what a customer may do if they do not accept a change.
14. Governing law, jurisdiction and disputes — OWNER TO SUPPLYThe governing law, the courts or arbitral forum with jurisdiction, and any escalation step required before proceedings.
15. Notices and contact — OWNER TO SUPPLYThe address for formal notice to each side, and how notice is validly given.